Customer Service Training
Display Screen Equipment (DSE)
Health & Safety for Homeworkers
Slips, Trips and Falls Prevention Training
Disability Awareness & Inclusion
Equality, Diversity & Inclusion (EDI)
New & Expectant Mothers at Work
Environmental Awareness Training
Equality and Diversity in Care
Mental Health, Dementia, & Learning Disabilities
Confidence Building (Free course)
E-Learning Menu
Display Screen Equipment (DSE)
Health & Safety for Homeworkers
Slips, Trips and Falls Prevention Training
HR Compliance
Disability Awareness & Inclusion
Equality, Diversity & Inclusion (EDI)
New & Expectant Mothers at Work
Business Compliance
Environmental Awareness Training
Care Certificate
Equality and Diversity in Care
Mental Health, Dementia, & Learning Disabilities
Soft Skills
Confidence Building (Free course)
What’s included
Description
The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers.
This online course can be completed in as little as 35 minutes and provides the user with a printable certificate upon completion.
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Section
1. What is Good Customer Service
2. Communication with Your Customer
3. Handling Customer Complaints
4. Room for Improvement
Time
35 Minutes
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