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What is a workplace needs assessment?

A Workplace Needs Assessment is an individualised assessment and report for employees who are neurodivergent, have a mental health condition or disability, and are looking to put in place positive support strategies in the workplace. The assessment explores the impact of the individuals’ difficulties in the workplace and identifies tailored support strategies to help them thrive in their role. It includes the demonstration of innovative assistive technology software and specialist equipment, and the assessment is followed up with individualised report detailing all of the recommended strategies.

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Why do I need a workstation assessment?

A workstation or DSE assessment is a legal requirement for all DSE users to ensure your business complies with the Health and Safety (Display Screen Equipment) Regulations 1992. 

To protect the wellbeing of your workforce, reducing the impact of WRULD’s, and RSI development, thereby increasing productivity and minimising absenteeism.

Anyone with a diagnosis of a specific learning difficulty, mental health condition or disability would benefit from a workplace needs assessment to put in place strategies and reasonable adjustments in the workplace. We assess across all types of disability and amongst others our clients have dyslexia, dyspraxia, AD(H)D, autism, depression, anxiety, physical, visual, hearing and other unseen disabilities.

Not everyone has an official diagnosis, so we do also assess individuals who do not have an official diagnosis of one of the conditions above, but are experiencing difficulties in the workplace that are as a result of a disability

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When should an assessment be carried out?

A DSE assessment is required when

  • A new member of staff starts work 
  • A new workstation is set up 
  • An existing workstation is changed
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Why choose us?

All of our assessments are face to face unless specified by the client (such as if they are shielding) 

The assessment will be carried out in your main work/study environment by one of our assessment team. 

All of our team are qualified DSE assessors with many years experience assessing complex cases through the Disabled Student Allowance. Our extensive product knowledge will ensure that the most suitable solutions for your needs are addressed. 

The benefits of a Workplace Needs Assessment with Remtek Workplace:

  • Increased productivity and performance once strategies are implemented
  • Increased understanding & communication between employees and managers, and wider teams
  • Increased job satisfaction in the role
  • Increased wellbeing at work


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What type of assessment are there?

  • Level 1 Standard DSE assessment 
  • Level 2 Escalated DSE assessment 
  • Level 3 Complex DSE assessment 

What is the difference between a DSE/workstation assessment and a Workplace Needs Assessment?

A workstation or DSE assessment is a legal requirement for anyone working with Display Screen Equipment to ensure your business complies with the Health and Safety (Display Screen Equipment) Regulations 1992. It is required when a new member of staff starts work, a new workstation is set up or an existing workstation is changed. It focuses on evaluating your workstation layout and its’ environment.  

A Workplace Needs Assessment is not a legal requirement, but helps employers and employees put in place positive strategies and reasonable adjustments in the workplace. Reasonable adjustments are a legal requirement to support an individual who is neurodivergent, has a mental health condition or disability, and can include changes to how things are done, physical changes to the workplace or the provision of equipment, software or support. The workplace Needs Assessment explores the impact of the individuals’ disability on the areas of reading, writing & reviewing work, organisation, time management, note taking and meetings, and makes recommendations for support strategies that can be put in place as reasonable adjustments.


This is the most basic level of assessment, which will take into consideration 

Workstation observations and adjustments 

  • Musculoskeletal issues/concerns 
  • Posture guidance 
  • Suggestions for additional improvements to current workstation setup 

Workstation adjustments including peripheral and monitor placement, ensuring a neutral, comfortable posture while working, as well as posture guidance will be addressed. 

A report of the findings will be issued to the client and/or their chosen representative, including recommendations for further improvements if required. 


An escalated workplace assessment is recommended for staff members who have a noted concern when working from their current workstation.  

A more advanced assessment than a standard  assessment, with;  

  • Anthropometric measurements taken of the staff member, 
  • Measurements and analysis of their workstation,  
  • Client’s working habits and analysis of their tasks are documented 

Escalated assessments contain everything which a standard DSE assessment does, but with more information about the user including in-depth observations, measurements and photographs (if approved by the client).  

While more data is documented, the recommendations following the assessment will be the same.


A complex DSE Assessment is recommended for a DSE user who is experiencing work-related pain or a condition that affects their ability to work comfortably and safely. 

This style of assessment is suitable for a DSE user who: 

  • Is returning to work following an accident, illness or injury 
  • Has a condition affecting the ability to work efficiently  
  • Has a musculoskeletal disorder (MSD) 
  • Has any pain which impairs their ability to work comfortably 
  • Is a mobile worker 

The aim of this assessment is to enable effective changes to the user’s current working environment, taking into consideration not only their workstation, but the whole working environment.  

Taking a holistic approach, ensures that the assessment is person-centered. The focus is on the individual’s needs and concerns, and changes and recommendations are designed to manage the more complicated issues which a user may have when working from a DSE workstation. 

The user will be observed at their DSE workstation, an analysis of their working habits, posture and workstation setup will be carried out, and their current issues will be discussed to attempt to identify any factors which may influence the difficulties they experience. 

Following the assessment, a clear, accurate report will be produced, which will address the reason why the assessment was carried out, identify and areas of concern that were documented, as well as describe any changes which have been carried out and recommend strategies to be implemented with justification, if relevant. 

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