About Us
0161 7458353
ergo@remtek-online.co.uk
Who we are?
Remtek was founded in 1974.
Our business has, at its core, a desire to ensure all customers are the focus of our attention.
This grounding has enabled us to develop our business in the area of disabled computer users where we are constantly seeking to improve the services and support we supply.
Our staff are have all received training in both assistive technology and disability awareness. They often receive exceptional reviews from our customers.
We are proud of the fact that we have enabled many thousands of students over the years, to take advantage of their assistive technology, and pursuing their educational needs. The inevitable next step in their journey from being a student, is becoming part of the workforce, and our workplace adjustment services will allow clients to fulfil their potential.
We are now the most reviewed Assistive Technology Service Provider in the U.K. With over 2500 DSA-QAG 5-star reviews and over 250 Google reviews, averaging at 4.9 stars.
We look forward to the future and an opportunity to support disabled computers users to the best of our ability.
Why we are the best positioned to provide these services.
Our workplace support can help you and your employees maximise potential.
We provide;
- workplace assessments,
- ergonomic and DSE equipment
- assistive technology
- assistive technology training
- group workshops
- Diversity & Inclusion Consultancy.
Our happy customers
Wendy Brookfield
The assessment for the equipment was carried out in person, masks warn, we used outside my house to test the chairs to work out which would meet my needs. Everything was wiped down regularly and even as a sheltered person I felt really safe. When the equipment was delivered service was just as good, equipment set up, tried and tested, with Chris wearing mask and gloves, wiping surfaces if the new equipment regularly and after it had been installed. Really terrific!
Annabelle Robinson
I had had my ergonomic equipment through Remtek. Chris came out to do my home assessment very friendly and all the covid measures in place. He has a good understanding of my needs for equipment, he brought lots of things to try and listened to what I need. Then I requested Chris to come for the delivery he is very friendly and helped to set it all up, and he even took the rubbish away. Chris is an asset to remtek.
Lisa Coates
I would like to pass my thanks on to Chris, Chris and the admin team for a fantastic service over the last few months. I have been so very impressed from start to finish with the service you have provided – truly excellent customer service and professionalism. You have helped me realise I can work with much less discomfort and pain and you have overcome supply challenges to obtain the right equipment for me. Thank you for all of your time and expertise, Lisa.
Our assessment process
We provide professional, onsite DSE/workstation assessments in partnership with DSA assessors, and for several workplaces, to create an ergonomic working environment designed around the individual requirements of our clients./students. The assessment can be carried out at the location of the client’s choosing, however preferably it would be at their main workstation.
Depending on the level of assessment, we will usually demonstrate 3 – 4 chairs, along with measuring the client and available workspace. In addition, we provide a variety of specialist mice, keyboards, stands, document holders etc of which we are able to provide a guided evaluation if required.
As well as this we will discuss with the client how maintaining a neutral posture is key to working effectively, with practical guidance to enhance their current set-up.
Our assessment procedure follows HSE guidelines, and reflects on the 10 ergonomic principles to ensure that all aspects of the working environment are designed around their individual requirements.
Recommendations of additional equipment will be made where necessary, and improvements to current work environment addressed.
REPORT AND QUOTE
Following the assessment, we will produce a comprehensive ergonomic report including details and justification for all recommended products/strategies. The report will outline any changes recommended, as well as any soft adjustments made during the assessment. We will also provide a separate quotation for goods and services.
This will be sent to you within 2-3 days.
DELIVERY, SETUP AND INSTRUCTION
Once the workplace representative has sent us their required quotation for goods and/or services, our team will arrange for an appointment to deliver and set-up the equipment at a time and place suitable for the client.
During the appointment, all equipment will be assembled, tested, and all packaging will be removed from the premises if requested.
We can re-setup the current computer system inline with the additional equipment at this time as well.
Furthermore, our highly trained engineers will adjust the equipment to fit the client’s requirements, and also discuss how to adjust the equipment when necessary. Aftercare is provided on all supplied equipment, and our knowledgeable team will be on hand to provide any assistance required.
