Privacy Policy

Introduction

Welcome to Remtek Workplace a B2B organisation with over 40 years of experience in the Assistive Technology (AT) sector. We specialise in providing tailored solutions to support neurodiverse and disabled customers. Our customer-first approach ensures that your privacy and data protection are of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with UK data protection laws.

1. Data Controller

Remtek Workplace is the data controller responsible for the processing of your personal data. If you have any questions or concerns about this policy or how we handle your personal data, please contact us at:

Remtek Workplace
Unit 550 Metroplex Business Park
Entrance 6, Broadway
Salford
M50 2UE

0333 3200 560
enquiries@remtekworkplace.com

2. Personal Data We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and postal address.
Business Information: Company name, job title, and business address.
Technical Data: IP address, browser type, and version, time zone setting, and location.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Personal Data

We collect personal data through:

Direct interactions: When you provide us with your contact details by filling in forms or corresponding with us by post, phone, email, or otherwise.
Automated technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
Third parties: We may receive personal data about you from various third parties and public sources.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

To provide and deliver products and services to you.
To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
To administer and protect our business and website.
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
To make suggestions and recommendations to you about goods or services that may be of interest to you.

5. Legal Basis for Processing Personal Data

We will only process your personal data when the law allows us to. Most commonly, we will process your personal data in the following circumstances:

Performance of a contract: Where we need to perform the contract, we are about to enter into or have entered into with you.
Legitimate interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Compliance with a legal obligation: Where we need to comply with a legal or regulatory obligation.
Consent: Where you have given consent for processing your data for a specific purpose.

6. Data Protection Laws

Our data protection practices comply with the following UK laws and regulations:

Data Protection Act 2018 (DPA 2018): Governs the processing of personal data in the UK.
UK General Data Protection Regulation (UK GDPR): A legal framework that sets guidelines for the collection and processing of personal data from individuals who live in the UK.
Privacy and Electronic Communications Regulations (PECR): Governs the use of electronic communications for marketing purposes.

7. Data Sharing

We may share your personal data with:

Service providers: Third parties who provide IT and system administration services.
Professional advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Regulators and other authorities: Who require reporting of processing activities in certain circumstances.

8. International Transfers

We may transfer your personal data outside the UK. If we do, you can expect a similar degree of protection in respect of your personal data. We ensure that personal data is transferred in compliance with the UK GDPR and the DPA 2018 by implementing appropriate safeguards, such as standard contractual clauses.

9. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

10. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

11. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.
Request correction of your personal data.
Request the erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Remtek Workplace
Unit 550 Metroplex Business Park
Entrance 6, Broadway
Salford
M50 2UE

0333 3200 560
enquiries@remtekworkplace.com