Phonak ComPilot II

Tony did my original assessment, he spent so much time ensuring that we had covered all of the issues that could affect the way in which I work. He recommended equipment to help with my position and posture whilst working at the laptop and keyboard etc. The equipment was then delivered by Ryan who had previously sent me a message to confirm delivery date a details. On arrival Ryan confirmed what was being delivered then built/constructed the chair and unpacked all of the equipment and furniture. Ryan was attentive at all times, ensuring that I understood what each item was for and how it was operated.

Update: Gareth came to complete my ergonomics assessment and later, to deliver and set up my equipment. He was extremely respectful and considerate with my health problems, showing professionalism and care above and beyond. He was very knowledgeable and answered all of my questions, with patience and understanding. I am very happy with the ergonomic services received, and very thankful to Gareth! I am doing my AT training with Matthew Quarless, and I am so happy with my trainer. Matthew has been so patient and understanding with my problems, teaching me with my pace. I find my training so far to be extremely good, helping me to slowly overcome my difficulties.

Patrick Ramsey was a very helpful software trainer. He ran through all the useful features i had on the software which came with my computer and was patient, personable and flexible when it came to allowing me to use these features and understand what situations they may come in useful for in my work. Would definitely recommend Patrick on behalf of Remtek. Bryn Chapman-Strong

Ryan was very professional, polite and helpful in setting up all the equipment, explaining and showing how to use it. He also explained who to contact if anything goes wrong with it. I would definitely recommend Ryan in coming to set up your equipment, very knowledgeable, 5 stars from me :-)

I had an excellent experience during my training sessions with Tom. He was incredibly knowledgeable, kind and patient throughout the entire process. Thanks to his guidance, I feel more empowered to manage my workload and utilise the tools and strategies provided— for that, I highly recommend Tom Lawton.